Customer service
Of course you can contact our team with all your questions about our products or service by fill in our contact form. We strive to answer your questions within 2 working days.
You can also reach out to us by sending a message on working days between 9.00-5.00 pm on Facebook messenger , direct message on Instagram or sent us a message on Whatsapp +31611226056
All information about our measures taken in connection to the Corona virus can be found here
THE TOP 6
Frequently asked questions
Why did I not receive an email confirmation of my order?
What is the shipping time of my order?
How can I return my order?
How can I exchange an item?
How will I receive the refund of my return shipment?
Why did I receive a credit invoice when I have just placed an order?
Is your question or category not listed? Please contact us via our contact form. We strive to answer your question within 2 working days.
ALL SUBJECTS
What is your question about?
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Payment
At michaelis.eu it is possible to pay safely online in various way.
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Delivery & Costs
Michaelis strives to deliver orders as fast as possible. Delivery times and costs are different per country.
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Exchange & Return
With Michaelis you can always return your order free of charge within 14 days of the date of receipt.
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Order
Ordering on Michaelis.eu is quick and easy. Our ordering process consists of a few simple steps.
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Warranty
Here you will find an explanation about which warranty/complaint procedure we use.